Privacy Policy

HK Defense Solutions collects information necessary to provide professional security services and maintain client relationships. The types of information we collect include:

• Personal Information: Name, address, phone number, email address, and emergency contact details
• Business Information: Company name, business address, industry type, and security requirements
• Service Information: Security service preferences, scheduling requirements, and special instructions
• Communication Records: Phone calls, emails, and written correspondence related to security services
• Security Reports: Incident reports, daily activity logs, and security assessments as required for service delivery

We use collected information solely for legitimate business purposes related to security services:

• Providing contracted security services and emergency response
• Scheduling security personnel and coordinating service delivery
• Maintaining accurate security reports and incident documentation
• Communicating service updates, scheduling changes, and important security information
• Processing payments and maintaining billing records
• Complying with Florida Department of Agriculture and Consumer Services (FDACS) regulations
• Conducting background checks on security personnel as required by law

As a professional security company, we understand the critical importance of data protection. We implement comprehensive security measures:

• Encrypted storage of all client information and security reports
• Secure communication channels for sensitive information transmission
• Limited access to client information on a need-to-know basis
• Regular security audits and system updates
• Physical security measures for document storage and office facilities
• Employee confidentiality agreements and privacy training
• Compliance with industry standards for private security companies

HK Defense Solutions maintains strict confidentiality standards. We do not sell, rent, or share personal information except in the following limited circumstances:

• Legal Requirements: When required by law enforcement, court orders, or regulatory agencies
• Emergency Situations: To protect life, safety, or property during security incidents
• Service Providers: With trusted partners who assist in service delivery (under strict confidentiality agreements)
• FDACS Compliance: Reporting requirements to the Florida Department of Agriculture and Consumer Services
• Client Authorization: When explicitly authorized by the client in writing

We retain information for appropriate periods based on business needs and legal requirements:

• Active Client Records: Maintained throughout the duration of service contracts
• Security Reports: Retained for 7 years as required by Florida security regulations
• Personnel Records: Maintained according to employment law requirements
• Financial Records: Retained for 7 years for tax and audit purposes
• Incident Reports: Permanently retained for liability and insurance purposes

After retention periods expire, information is securely destroyed using industry-standard methods.

As our client, you have the following rights regarding your personal information:

• Access: Request copies of personal information we maintain about you
• Correction: Request correction of inaccurate or incomplete information
• Restriction: Request limitations on how we use your information (subject to service requirements)
• Communication Preferences: Opt out of non-essential communications
• Data Portability: Request transfer of your information to another service provider

To exercise these rights, please contact our Privacy Officer using the information provided below.

Our website uses standard web technologies to improve user experience:

• Essential Cookies: Required for website functionality and security
• Analytics: Anonymous usage statistics to improve our website
• Contact Forms: Information submitted through our contact forms
• Security Features: Protection against spam and malicious activities

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

HK Defense Solutions operates under strict regulatory oversight and maintains compliance with all applicable laws:

• Florida Department of Agriculture and Consumer Services (FDACS) regulations
• Private security industry standards and best practices
• Federal and state privacy laws
• Employment and background check regulations
• Insurance and liability requirements

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: